Job ID: 250705
Position: Front desk specialist
As a Front desk specialist at ELEVANCE HEALTH, you will play a vital role in ensuring a warm and welcoming experience for our clients and visitors. You will be the first point of contact, responsible for creating a positive and lasting impression of our organization. Working in a fast-paced and dynamic environment, you will collaborate with our team to provide exceptional administrative support, handle inquiries, and manage the flow of visitors and clients. With opportunities to learn and grow, you will be an integral part of our team, contributing to the smooth operation of our front desk and supporting the overall success of our organization. You will work closely with colleagues to resolve issues, provide solutions, and maintain a high level of customer satisfaction, making a significant impact on our clients' experience and our organization's reputation.
Requirements:
- High school diploma or equivalent required, with a preference for a degree in administration, communications, or a related field
- Technical skills, including proficiency in Microsoft Office and experience with administrative software and systems
- Excellent communication, interpersonal, and customer service skills, with the ability to work effectively in a team environment
- Strong organizational and time management skills, with attention to detail and ability to multitask
- Ability to maintain confidentiality and handle sensitive information with discretion
Roles and Responsibilities:
- Greet and welcome clients and visitors, providing exceptional customer service and ensuring a positive experience
- Manage the front desk, including answering and directing phone calls, responding to emails and messages, and handling inquiries
- Coordinate appointments, meetings, and events, ensuring seamless scheduling and organization
- Provide administrative support to colleagues, including preparing documents, reports, and presentations
- Maintain accurate and up-to-date records, including client information, visitor logs, and administrative data
- Collaborate with the team to resolve issues, provide solutions, and maintain a high level of customer satisfaction
Budget:
The maximum budget for this role is $50,000 per year, and the job type is payroll.
Must have Skills
- Front desk operations - 1 Year
Screening Questions:
Q1.What is your Expected Annual Salary?
Ideal answer: $ 50000 (Max) USD /Years
Q2.How many years of overall experience do you currently have?
Ideal answer: 1 Year (Min)
Q3.How many years of work experience do you have with Front desk operations? (Must-have)
Ideal answer: 1 Year (Min)
Q4.How soon will you be able to join?
Ideal answer: 2 Days notice period
